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Ravensbourne University London is committed to respecting and preserving your privacy. Please read the following policy to understand how we use and protect your information, including information obtained from those visiting and using our websites.
We collect information about you:
We use your information:
We may contact you by post, telephone or fax as well as by e-mail and SMS. If you change your mind about being contacted in the future by any of these means then please let us know.
Where we have given you (or where you have chosen) a password which enables you to access certain areas of, or services on, our websites, you are responsible for keeping this password confidential. We ask you not to share this password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Some areas of the website use third-party software facilities such as PayPal. Please note that data storage on PayPal systems, and the communication between PayPal and the worldwide banking networks, is regularly audited by the banking authorities to ensure a secure transaction environment. They also ensure that they stay up-to-date with the latest versions of any third-party code used, and continually review their own proprietary code.
Authorised personnel within Ravensbourne will be able to access the information you provide to us. We may also disclose your information to other third parties who act for us for the purposes set out in the policy or for purposes approved by you.
Unless required or permitted do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
We may collect information about the device you are using to access our online services, the operating system and browser type used and your IP address. This information is statistical data about users' browsing actions and patterns and does not identify any individual. It is used to inform improvements to the website, for system administration, and to report aggregate information to third parties.
For the same reasons, we may obtain information about your general internet usage relating to our websites by using a cookie file which is stored on the hard drive of your computer. We use this information to track your movements through our websites, to find out how the websites are being used and to assess its usefulness. Personal information about you is not collected during the tracking process.
By using this website you consent to the collection, processing, retention, and use of your personal information in accordance with this policy.
The information generated by the cookies will be transmitted to a Microsoft Clarity server (possibly in the USA) and stored in order to enable session recording and to generate so-called heat maps. We use Microsoft Clarity in the default settings, so that the data transmitted to Microsoft does not contain any sensitive input data such as names or addresses, to rule out any direct personal reference. Microsoft will use this information to evaluate your use of the website, to compile reports on website activities, and provide the website’s operator with further services related to website and Internet usage, including profiling for advertising purposes. Microsoft may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Microsoft’s behalf.
You can find further information about Microsoft Clarity here
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction or damage.
Please help us keep our records updated by informing us of any changes to your email address and other contact details.
You have the right to ask for a copy of the information held by us in our records. Please see Freedom of Information act.
Our websites may, from time to time, contain links to websites of third parties. Please note that if you follow a link to any of these websites, you are effectively transferring over to said third party websites. Please note that at the point of transfer the responsibility for all things related to your data transfers to the third party website. Third party websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
This Fair Processing Notice (FPN) is provided to you to inform you how your personal data will be processed and the purposes for which the data has been collected. This notice also provides information on other areas where we may process your personal data and explains how you can opt out of some aspects of the processing, where applicable.
Fair Processing Notice for students
This summary is intended to convey essential information only.
For more detailed information about how Ravensbourne collects, stores and processes your personal data can be found in the full notice attached to this summary.
Fair Processing Notice for alumni
Under data protection legislation, all staff, students and other users about whom we process personal data have rights associated with its use.
Our subject access request procedure.
We may amend this policy from time to time. If we make any substantial changes we will notify you by posting a prominent notice on the website in question.
If you have any queries or comments concerning the use of your personal information please contact us.
Ravensbourne University London
6 Penrose Way
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