Matt Marsh


Matt Marsh is considered to be the leading practitioner in unlocking stuck businesses through more than twenty-five years helping companies recover, reinvent and rejuvenate.

This work has already encompassed a range of sectors that includes transportation, healthcare, retail, hospitality, government, technology and telecommunications, for businesses in Japan, Korea, South Africa, Europe and the United States.

Most recently, he has led business change programs for Barclays, Lloyds, Microsoft, the NHS and Samsung, as well as serving as Innovation Envoy for the UK’s Design Council.

Previously, Matt was studio director for the award-winning innovation firm, IDEO, where he built one of Europe’s most respected creative business consulting teams.

Matt’s early roots lie in the behavioural sciences and was awarded a BSc in Ergonomics and Human Factors at Loughborough University.

He has spent the last thirty years pioneering and promoting the benefits of a People-Shaped approach in business.

MDes Service Design, Social Innovation and Design Leadership