Ravensbourne celebrating 2015 National Student Survey results


Ravensbourne has seen substantial improvement in the National Student Survey (NSS) results released today, most notably a 12% increase in overall student satisfaction, from 68 to 80%.

The National Student Survey is an opportunity for final year undergraduate students across the UK to have their voice heard, giving their opinions on areas such as teaching through to personal development and academic support.

John O’Boyle, Ravensbourne’s Director of Academic Services, said: “The 12% improvement in overall student satisfaction seen in this year's NSS is amongst the highest in the country. It is testament to the hard work put in by academic staff and professional services last years and over a number of years.”

Ravensbourne’s increased overall satisfaction results reflect the institution’s commitment to providing an excellent student experience. The results this year build upon the 4% increase achieved last year and follow a period of sustained investment in state-of-the-art learning equipment. It is the product of an unflagging community effort to improve both customer service and student engagement opportunities.

"We have a close community on the Greenwich Peninsula and we’re thrilled to see the continuing efforts of our staff and student union teams having such a positive effect. We are committed to ensuring that our students have the best possible experience here at Ravensbourne." Professor Linda Drew

This is evidenced by Learning Resources scores, which have increased by 20% (to 86%) in the past two years. Similarly, the institution has strengthened its links with industry, implementing an innovative employment focused programme, Ravensbourne Plus.

The recent Destinations of Leavers from Higher Education (DLHE) survey also places Ravensbourne in the top 10 institutions in the UK with an impressive 97.2% of graduates in work or further study within six months of graduating. This also showcases the institution’s genuine commitment to supporting student progression. On a global scale, the 2015 QS World University Rankings see Ravensbourne 27th in the World for Art & Design and a respective 9th in Europe and  6th in the UK, further demonstrating Ravensbourne as a world class higher education institution for the creative industries.

Closer to home, the Student Unions plays key role in student experience.  Reflecting on their 8% satisfaction increase, Ravensbourne Students Union President Tor Njamo, said: “We are delighted the NSS results have gone up both for the RSU and Ravensbourne. This is proof that we are on the right track and we are adamant that the results will only improve further next year, due to the strength and commitment of the new RSU team.”

Additional results:

  • Teaching rises from 76% to 86%
  • Organisation and Management increases from 62% to 75%
  • Assessment and Feedback rose from 74% to 77%
  • Academic Support increases from 76% to 83%